Facility Officer (REF: ADM/FO)

  • Hong Kong


  • Distribute tasks to site teams and monitor each task through to completion
  • Record staff and system fault requests on the helpdesk
  • Provide administration support to on-site FM team
  • Provide information and take booking from internal staff and external client for reservation of facility/service such as conference room and meeting
  • Provide a friendly and professional point of contact for staff for any queries or concerns
  • Work closely with FM team to develop and enhance the quality of service and reporting processes
  • Liaise with wider team members to ensure the vest resolution, consistent with the contract


  • High/advanced diploma in Business Admin/Facility/Property Management/Business Administration or equivalent
  • At least 5 years’ solid working experience in Customer Service/ Property / Facility management, preferable in sizable companies
  • Experience in customer service, proactive and friendly attitude are preferable
  • Good communications and interpersonal skills, able to interact effectively with people at all levels
  • Mature, proactive, self-motivated, well-organised and independent working attitude
  • Excellent command in both written and spoken English, Cantonese and Mandarin
  • Proficient in using MS Office

Application Procedure:

We offer a good environment to grow your career. If our requirements meet your career inspiration, please apply with full resume stating relevant job reference, present and expected salary and availability to:

Mail: The Human Resources Department, 13/F, Island Place Tower, No. 510 King’s Road, North Point, Hong Kong
Fax: 2911 4208
E-mail: career@atal.com

Personal data collected will be treated in strict confidence and used for recruitment related purposes only. Applicants not invited for interview within 8 weeks of applying may consider their applications unsuccessful. Unsuccessful applications will be destroyed after 6 months.